You can increase sales and profits by offering freebies to
people who buy your main product or service. They increase the
over all value of your main offer and in return people feel
they’re getting more for less. It’s important that you have a
high enough profit margin so you can afford to give them away.
Some freebies can be […]
Landing a large contract can be a milestone for a growing company but if your team is ill motivated to fulfill the demands of the contract loss may be eminent. There is a need to help the team see where your raising the bar for performance and productivity with out creating a more tense environment.
Increased […]
A customer’s purchase is overcharged by $10.00. The store policy is clear… “No cash refunds” so the sales associate refuses to issue the refund even though the mistake was hers. The customer was told he would have to accept a store credit or wait for a cheque to be issued by head office.
A customer wants […]